Hilton Garden Inn Rochester Downtown, NY

Shortly after checking in, I received a text from the front desk to make sure the room was ok and to see if we needed anything. Later that evening, we were attempting to get bottled water from the vending machine and it was sold out. We went to another floor and that vending machine was sold out as well. There was a staff member near by and she asked what room we were in, we told her and within 10 minutes 4 bottles of water were delivered to the room.

We had delicious meals and the staff was amazing. Our dog had a good time judging from his wagging tail. Easy and friendly The location was perfect with coffee shops and restaurants in walking distance. Found Rochester easily walkable great for dogs.

Location was ideal for the venue we were attending.

Staff were incredible!!! Rooms clean.

The property was well maintained, my room was spacious with a coffee machine and complementary bottles of water, the place was clean and the staff was very kind.